Refund policy
We strive to deliver skillfully crafted and accurately portrayed products. Your satisfaction is our priority, and we are committed to assisting you throughout your experience with us. Should you encounter any challenges or have any concerns regarding your purchase, please do not hesitate to get in touch with us. We are dedicated to resolving any issues promptly and ensuring your complete satisfaction!
- If you encounter difficulties during the assembly process, please reach out to us at support@dannicowoodworks.com for assistance in troubleshooting any problems you may come upon.
- If your product arrives damaged, defective, or with missing parts, we are here to make it right by providing replacement parts, free of charge. Please notify us of any concerns within 14 days of delivery.
Dannico Woodworks's return policy is as follows:
Dannico Woodworks accepts returns for unopened and like-new products within 30 days from the shipment date.
Given the specific characteristics of our products and their associated weights, customers are responsible for covering the return shipping costs.
Refunds will be issued upon receipt and inspection of the returned item. In cases of damage resulting from inadequate packaging during return shipping, additional return fees may be incurred.
Refunds are processed back to the original payment method and may take 3-7 business days to reflect in your account after the return is received. You will receive a confirmation email once the refund is processed.
To initiate the return process, please reach out to us at support@dannicowoodworks.com.
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